Group Work Mind Map

Group Work
HBR: Satera Team
Target
"Back on track"
Time
Cost
Quality
Conditions &
Constraints
Report directly to the senior management.
(You are at the same, even higher, level with Gary Pinto.)
30 days
short term!
NO new people
Requirements
Define the problem using...
your own experience
material you have learned so far
Offer solutions
Justifiable
Find supporting details.
State all assumptions
Doable
Alternatives
What if the proposed solution just doesn't work...
My thoughts
Current situation
Time
7 months before deadline
Now
early Sept. 1999
Deadline
by April 1st, 2000
Cost
(not mentioned)
Quality
(not mentioned)
Team
p2, L
"holding its breath"
p2, 2
both of them to be fully involved in the design and prototype
p3, 1
too intimidated to speak up
p3, L
ALL intensely intrinsically motivated
(The team has a good spirit of work.)
(In general, no need to worry too much.)
p4, 1
lack of cohesion
lack of abundance of conflict
p4, 3
very little communication
formal
informal
Ira Lovas
p5, 1
should have more confidence
Lovas contributed a great sense of
security
reliability
David Bennett
p5, 3
a bit too unorthodox
can't take the risk...
convinced
will lead this company to a tech breakthrough
(Research institute is more suitable.)
p5, 5
not very cooperative
insistent on doing his way
thought-provoking ideas
Gary Pinto
p8, 6
... he needed to think about how to convince Lovas that his design would certainly benefit from Bennett's input and how to convince Bennett that his time would be well spent collaborating with Lovas.
Designs
p3, 1
Both are feasible
honeycomb
much more likely better
recognized by team as well
"Back on track"
Able to catch up with the schedule
Minimized risks
Assumption
We only need to handle these two senior engineers.
Project failure is bad for everybody.
Bennett is a somewhat stubborn but generally reasonable person.
(They both can be reasoned.)
The company has a research department.
Though the other team members do have some problems in mutual trust, communication and thus team work, it is in general not the biggest issue now.
Solution
Plan A
向两人充分陈述当前团队的困难
lose-lose
让两人自己决定该如何解决
期望
充分意识到问题的严重性
选择放下成见,精诚合作
Critique
If Gary who has good "people skills" cannot make them cooperate, they cannot, either.
Plan B
(Putting them into different teams might be effective, but try more to figure out cooperative solutions.)
Plan ?
Plan Y
让David离开团队,去公司的研究院。
Plan Z
开除David。
My example
Gantt Chart Display
Dirk vs Constance
Gender
Male
Dirk
Female
Constance
In project
Since start
Dirk
big contributor
1.5 ~ 2 years later
Constance
no solid relationship
Education
Bachelor of some university
Dirk
Master of Chinese Academy of Sciences
Constance
Tech skills
Strong
Dirk
Not proved strong
Constance
Willingness
Strong
Dirk
Strong
Constance
Very excited when Shane allowed time to give her a try
Attitude
Work around the problem;
Minimize the risks
Dirk
Solve the problem with risks.
Constance
8