SBI Feedback Tool

challenging-communicate only behaviors
S-B-I Feedback Tool
why
understand clearly WHAT is being commented
WHY having this conversation
have the chance to reflect, take action
avoid damaging relationship
Situation
define context
where
when
At last Friday afternoon's meeting
Behavior
describe observed behavior
don't make assumptions
no subjective judgments
there were two incorrect sales calculations in your presentation slides
Impact
how this affected people
use the "I" statement
I'm worried this may affected the reputation of our team
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