Product Quality Dimension (ZARA Clothes)
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Product Quality Dimension (ZARA Clothes)
PERFORMANCE
RELIABILITY
Largest fashion retailer in the world
Comfortable shopping experience
Up-to-date and spacious store
DURABILITY
CONFORMANCE
Ability to adapt product offer to match customer desire
SERVICEABILITY
Quick respond to consumer demand
Exchange or reimbursement within 30days after purchased
FEATURES
Elegant product assortment
AESTHETICS
PERCEIVED QUALITY
Strong global brand image
Wondershare MindMaster
Lisa Anderson