Nordstrom SWOT Analysis 2021
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A mind map about nordstrom swot analysis 2021.
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Basic Info
CEO
Erik Nordstrom and Pete Nordstrom
Year founded
1901 (as Wallin & Nordstrom), 1971 (Nordstrom Inc.)
Headquarter
Seattle, Washington
Number of Employees (2018)
74,000
Products & Services
Shoes | Clothing | Accessories | Home Goods | Gifts | Jewelry | Beauty | Restaurant | Espresso Bar | Home Furnishings | Design | Spa | Stylist | Alternation & Tailoring | Nordy Club
Competitors
JC Penny | Macy’s | Ross Stores Inc. | Kohl’s | Neiman Marcus | TJ Maxx | Saks | Bloomingdale | Darlington | Dillard’s | Hudson Bay | Home Retail Group | Mercuries & Associates | Amazon
Fun Fact
Even though the department bears the name of John Nordstrom, he wasn’t enthusiastic about the business of selling shoes and only co-founded the shoe store because of Carl Wallin had plenty of expertise and experience in the business.

Diversified Portfolio
Exclusive Brands and Luxury Designer Merchandise
Strong Strategic Partnership
Strong Growth and Financial Position
Excellent Customer Service
Great Return Policy
A leader in Innovative Customer Experience
Competitive Fulfilment Options
High Ecommerce Penetration
Effective BOPIS Strategy
Nordy Club Membership Program
Strong Corporate Responsibility

Highly Expensive Merchandise
Limited Global Presence
Lack of Diversification
Expensive and Risky Investments
Brand Dilution

Exploit Ecommerce
Attract Younger Customers
Expand into Emerging Markets
Grow through Acquisition
Diversify Portfolio

Retail Apocalypse
Strong Competition
E-commerce Giant – Amazon
Rental Clothing Subscription & Resale of Luxury Items
Rental subscription service
Online social marketplace for luxury items
Counterfeit Products
Economic Recession
Corona Virus Outbreak